The PrimeServ offering

The MAN Energy Solutions Group offers worldwide, round-the-clock service, 365 days a year. In addition to MAN Energy Solutions’ service headquarters in Augsburg, Copenhagen, Frederikshavn, Saint-Nazaire,Hamburg and Stockport, service centers on all continents provide comprehensive and continuous support.

MAN Energy Solutions engines are renowned for their quality and durability. We are a global organization with a strong local presence, delivering exceptional field service management, tailor-made solutions,and first-class technical support.

PrimeServ provides advice and assistance to customers throughout the product lifecycle, from delivery to resale. With our far-reaching network of Service centers, we respond rapidly to customerneeds. What’s more, we offer outstanding service and unrivalled technical expertise. Plus, we only use genuine spare parts – safeguarding the longevity of your engine.

PrimeServ’s aim is to provide:

• Prompt delivery of high demand OEM spare parts within 24 hours
• Fast, reliable and competent customer support
• Individually tailored O&M contracts
• Ongoing training and qualification of operators and maintainers
• Global service, open 24 hours-a-day, 365 days-a-year
• Diagnosis and troubleshooting with